Frequently Asked Questions
Everything you need to know about our outdoor technical apparel and gear
How long does shipping take and what are the costs?
We offer standard shipping within 3-5 working days and next-day delivery options. Shipping is free on all orders over $50.
What is your return policy for apparel?
We offer a 123-day return policy. Items must be in their original condition with tags attached to qualify for a full refund.
How do I care for my technical waterproof jackets?
We recommend washing with a specialist technical cleaner like Nikwax and tumble drying on low heat to reactivate the DWR coating.
Do you offer a warranty on your products?
Yes, our Alpine Bond covers all products against defects in manufacturing and materials for the reasonable lifetime of the item.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna.
How can I track my order?
Once your order ships, you will receive an email with a tracking link to monitor your package's progress in real-time.