Returns & Exchanges

At Alpkit, we want you to be fully satisfied with your gear; if it's not right for your next adventure, you can return any item in its original condition within 120 days.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

3

Print and Post

Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.

4

Refund Processing

Once our warehouse team receives and inspects your return, we will process your refund or exchange within 5-7 working days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing